The payment is automatically processed through the registered credit card monthly or annually according to the preferred payment cycle.

Business Plan

The business plan is $20/month/team and includes the following usage limit:
Included Usage
Additional Usage
1,000 Items
$10/mo. for additional 1,000 items
3 Members
$5/mo. for additional 1 member
3 Locations
$10/mo. for additional 10 locations
You can change the usage at any time. Any adjustments will be prorated and the additional charges applied or credits refunded. The refunded credits will be applied to your next payment date.
Please refer to the website for detailed pricing information.
You will receive a 10% discount when you subscribe to the annual plan.

Single Plan (Free)

If you manage fewer than 100 items on your own, you can use the Single Plan for free with limited features, including deactivated barcode printing, etc.

Frequently Asked Questions (FAQ)

Can I make a payment via bank transfer?

Bank transfer is available only for an annual payment. However, we recommend subscribing with an internationally accepted credit card (e.g. Visa, Master, AMEX, etc.) for easy management of usage and renewal.

Is the "number of items" the same as the quantity?

No, the number of items is the product variation that you can register on BoxHero. It is not the same as quantity.

What happens if I register more than the number of items limit?

If you exceed the limit, you won't be able to add more products or perform stock in/out operations. However, you can still access and review the existing data. To increase the limit, please proceed with the upgrade in the payment settings.

What happens if I cancel my subscription?

You have access to the service until the next billing date. Afterward, the service will be temporarily suspended, and no additional charges will be applied.

What happens if the payment fails?

We will attempt to process the payment up to 5 times within 7 days from the payment date. If all attempts fail, the subscription will be automatically canceled.

Can I change the payment method during the subscription?

You can change the payment method at any time in the payment settings menu.

Can I get a refund?

Refunds are not available. However, if you accidentally forgot to cancel your subscription, we will review the case and process a refund if applicable.

Why wasn't the payment processed even though I subscribed?

Please verify if you are currently in the free trial period. If you make a payment during the free trial, it will be automatically charged at the end of the trial period.